Refund policy

A right of withdrawal from the purchase contract is generally not possible.

Withdrawal from the contract by the customer is only possible in exceptional cases in accordance with the following provisions of these General Terms and Conditions and, in addition, in accordance with the provisions of the Swiss Code of Obligations.

Overview of return policy

  • Returns accepted within 14 days
  • Customer bears return shipping costs
  • No restocking fee
  • No items excluded from exchange